Last Updated: [01.03.2025]
Thank you for shopping with ATATC Surat. We strive to provide quality products and services. If you are not completely satisfied with your purchase, we are here to help.
1. Returns
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You have [X] days from the date of purchase to request a return.
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To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
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Certain products (such as perishable goods, personalized items, or digital downloads) may not be eligible for returns.
2. Refunds
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Once we receive your returned item, we will inspect it and notify you of the status of your refund.
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If approved, the refund will be processed within [X] business days to your original payment method.
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Shipping costs are non-refundable.
3. Exchanges
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If you received a defective or damaged item, we will replace it with the same item. Please contact us within [X] days of receiving your order.
4. Non-Returnable Items
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The following items are not eligible for return or refund:
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Gift cards
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Downloadable software or digital products
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Health and hygiene products
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5. How to Initiate a Return
To initiate a return, please contact us at:
ATATC Surat
Email: anil@atatcsurat.com
Phone: 98796 87573
Website: https://atatcsurat.com
Include your order number and details about the product you wish to return. We will guide you through the return process.
6. Changes to This Policy
We reserve the right to update this policy at any time. Any changes will be posted on this page with an updated effective date.